{"id":482,"date":"2019-03-29T23:54:45","date_gmt":"2019-03-30T04:54:45","guid":{"rendered":"https:\/\/lindagorchels.com\/blogs\/?p=482"},"modified":"2023-04-22T04:53:53","modified_gmt":"2023-04-22T09:53:53","slug":"expert-business-model-advice","status":"publish","type":"post","link":"https:\/\/lindagorchels.com\/blogs\/expert-business-model-advice\/","title":{"rendered":"Business Model Advice from 8 Experts"},"content":{"rendered":"\n<p>Forget &#8220;business as usual.&#8221; Don&#8217;t believe everything you read about &#8220;best practices.&#8221; There is no &#8220;magic bullet.&#8221; <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/Business-Model-Renewal-cover.jpg\" alt=\"Business Model Renewal\" class=\"wp-image-452\" width=\"139\" height=\"209\"\/><\/figure><\/div>\n\n\n\n<p>When your market changes, you have to change your strategy&#8211;and maybe even your business model&#8211;to survive and thrive. Prepare for sustaining growth, transformative growth, and disruptive growth. And take advice from as many disparate sources as you can. Start here.<\/p>\n\n\n\n<p>At the end of every chapter of <a href=\"https:\/\/www.amazon.com\/Business-Model-Renewal-Practices-Reinventing-ebook\/dp\/B007H6KOC4\/ref=sr_1_4?keywords=gorchels&amp;qid=1555625102&amp;s=gateway&amp;sr=8-4\" rel=\"noreferrer noopener\" target=\"_blank\">Business Model Renewal<\/a>, I included an interview with a prominent business leader or consultant. Each offered different perspectives on business models. Following are snippets of their words of wisdom for executives rethinking their business models.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The Importance of Developing a Business Model Portfolio<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/1-Kay-Plantes-200x300.jpg\" alt=\"(Mary) Kay Plantes, Ph.D.\nExpert in business models\" class=\"wp-image-443\" width=\"150\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/1-Kay-Plantes-200x300.jpg 200w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/1-Kay-Plantes-768x1152.jpg 768w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/1-Kay-Plantes-683x1024.jpg 683w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/1-Kay-Plantes.jpg 1200w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Kay Plantes<\/strong>, Principal, <a href=\"https:\/\/www.plantescompany.com\/\">Plantes Company, LLC<\/a><\/p>\n\n\n\n<p>The speed with which product and service\ncommoditization arises in today\u2019s more open economy is remarkable. Price\ntransparency, stronger buyers, supply chains that can copy anything, excess\nsupply, the global recession and slow recovery\u2014there are many forces behind the\nacceleration. Collectively they are shifting the basis of competition from\nindividual products and services to business models as business models are\nharder for competitors to copy. I always tell my clients, <em>\u201cEvery industry has its Wal-Mart, the lowest cost business model. If\nthat\u2019s not what you want to be or can be, avoid becoming your industry\u2019s Sears.\nThink like Target \u2013 build a different business model.\u201d<\/em><\/p>\n\n\n\n<p>In industry\nafter industry, barriers to entry are melting away. Industry boundaries are\ndisappearing, competitive advantages are becoming obsolete as new ones arise\nand products and services are easily copied, thanks to supply chains that can\nrecreate anything, seemingly overnight. In these turbulent seas, the most\nimportant question leaders can ask is: Do we have the right business models and\nhow must we evolve them?<\/p>\n\n\n\n<p>To secure year-in-year-out consistent performance, leaders must build\na rich portfolio of business models, evolve these business models so they\nremain strong and then sell off the highly matured business models to make room\nfor investing in emerging ones, like IBM did in selling off its personal\ncomputing and other commoditizing hardware businesses to make room for its\nSmarter-Planet service business. Leaders must build platforms that are\nleveraged by these business models, platforms that both advance efficiency and\nenable the company to offer its customers hard-to-copy benefits. And leaders\nmust think about how their businesses relate to the external ecosystem of which\nthey are a part, as competition is increasingly between ecosystems\u2014the Microsoft\nworld or Google world\u2014and &nbsp;not just\nindividual companies. <\/p>\n\n\n\n<p>\u201c\u2026[I]n today\u2019s open economics, great execution is no longer sufficient for survival or success. Great strategy\u2014the design of your business models, company, and ecosystem\u2014is now a necessary ingredient for success and a key to capturing the many wonderful opportunities that today\u2019s open markets create Make design an ongoing process that is separate from the planning work you must also do to make this year\u2019s financial targets.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sustainable Growth without Radical Change<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/2-Bob-Arzbaecher-200x300.jpg\" alt=\"Bob Arzbaecher\nExecutive skilled in business model renewal\" class=\"wp-image-444\" width=\"150\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/2-Bob-Arzbaecher-200x300.jpg 200w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/2-Bob-Arzbaecher-768x1152.jpg 768w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/2-Bob-Arzbaecher-683x1024.jpg 683w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/2-Bob-Arzbaecher.jpg 1000w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure><\/div>\n\n\n\n<p><strong><a href=\"https:\/\/www.linkedin.com\/in\/bob-arzbaecher-04514792\/\">Bob Arzbaecher<\/a><\/strong>, Chairman, Actuant Corporation<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Look for incremental versus transformation change.&nbsp; Execute on enough incremental changes over a few years and you will look back and decide you created transformational change.<\/li><li>Focus on cash flow and ROIC.&nbsp; Other metrics should support this overarching focus.<\/li><li>Focus on what your customers are saying.&nbsp; Do you have processes to capture accurate Voice of Customer (VOC)?<\/li><li>Emphasize emerging markets. Where are  your best opportunities and what might emerging markets do to your  existing business model?<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The Significance of Strategic Foresight in Thinking about the Future<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/3-Peter-Bishop-200x300.jpg\" alt=\"Peter Bishop\nStrategic foresight expert - valuable skills for business model renewal\" class=\"wp-image-445\" width=\"150\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/3-Peter-Bishop-200x300.jpg 200w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/3-Peter-Bishop.jpg 678w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Dr. Peter Bishop<\/strong>, Executive Director,<a href=\"http:\/\/www.teachthefuture.org\/\"> Teach the Future<\/a><\/p>\n\n\n\n<p>I guess the key learning is that\nyou cannot predict the future.&nbsp; We all\nknow that, but we try to do it anyway.&nbsp;\nSo, a dose of humility and caution are more important than clarity and\ncertainty.&nbsp; Forecasts are always based on\ntwo things \u2013 data and assumptions. The data is usually not a problem, but most\nassumptions about the future have plausible alternatives, each of which leads\nto an alternative future scenario.<\/p>\n\n\n\n<p>Rather than emphasizing accuracy,\none should emphasize learning\u2014that the future is a complex, unknown territory\nthat will occur in surprising ways.&nbsp; Competitive\nadvantage is not to predict the future accurately, but to learn as quickly as\npossible how it is evolving and to approach it with all plausible assumptions\nin play.&nbsp; It\u2019s a strategic discussion\nabout what is happening and what could happen that promotes understanding more\nthan just information.<\/p>\n\n\n\n<p>On the planning side, it\u2019s less about technical processes for achieving goals and more about unleashing the aspirations of the people in the enterprise to make their mark by doing something interesting and valuable.&nbsp; <\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Innovation From the Context of Business Models<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/4-Dave-Franchino-300x200.jpg\" alt=\"Dave Franchino\nInnovation and design thinking expert\" class=\"wp-image-446\" width=\"225\" height=\"150\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/4-Dave-Franchino-300x200.jpg 300w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/4-Dave-Franchino-768x511.jpg 768w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/4-Dave-Franchino.jpg 1024w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/4-Dave-Franchino-451x300.jpg 451w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure><\/div>\n\n\n\n<p><strong>Dave Franchino<\/strong>, President, <a href=\"https:\/\/www.design-concepts.com\/\">Design Concepts<\/a><\/p>\n\n\n\n<p>I\u2019d just offer up both a cautionary tale and some\nencouraging words. Innovating the way in which you make money can be among the\nmost difficult types of innovation to pursue. The problem is that business\nmodels are typically ingrained deep in the DNA of a firm, and the bigger and\nmore complex the firm, the more ingrained and intractable the inertia around\nthat business model. Just in the last year [recent past] we\u2019ve seen the demise of\nBorders and the bankruptcy\/sale of Blockbuster, two firms that were unable to\nrevise their business models to suit a changing competitive landscape. There is\nan encouraging point to this risk, though. I have found that in general, no\nmatter how the landscape for your business changes, there are usually ways to\nmorph and alter your business model to leverage your competence and expertise\nand remain relevant. The best companies have found ways to do this, and both\ntheir product offerings and their business models often bear little resemblance\nto what they looked like originally. By leveraging the tools and methods used\nfor products and services innovation, I think firms can think of novel new ways\nto both add and extract value. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Decision Making is a Critical Part of Leadership<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/5-John-Conover-200x300.jpg\" alt=\"John W. Conover, IV\nExecutive skilled in large-scale business model renewal\" class=\"wp-image-447\" width=\"150\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/5-John-Conover-200x300.jpg 200w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/5-John-Conover.jpg 532w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure><\/div>\n\n\n\n<p><strong><a href=\"https:\/\/www.linkedin.com\/in\/john-w-conover-iv-a24a44b\/\">John W. Conover, <\/a><\/strong>IV, JWC4, LLC<\/p>\n\n\n\n<p>Leaders must seek out feedback from those with different opinions and\nexperiences. When planning a project, initiative or investment, you have to\nensure you aren\u2019t insulated.&nbsp;If you\u2019re surrounded by \u201cyes\u201d men and women all\nthe time, I believe your failures will be greater than your successes.&nbsp; [D]ecisions should be data-driven to the\nextent feasible, to make certain that decisions are as intelligent and informed\nas possible\u2014with the realization that risk will always be present. In the end\nyou need to take the input, make a decision, and act. As leaders, we need to\nhave a bias for action.<\/p>\n\n\n\n<p>[Regarding employees] you have to trust them to do their job. Hiring\nexcellent people, investing in their development, aligning on the vision and\nclearly understanding the boundaries are the keys to success. Let your\nemployees make decisions within those boundaries. They are closer to the action\nand to the customer than I am. Empowered employees are more satisfied, develop\nfaster, and create a learning organization culture. In a learning organization,\nwe create a safe environment where contrarian views are encouraged, and even\nsome failures\u2014driven by the right motivators\u2014are celebrated. There is a clear\ncorrelation between employee engagement, customer satisfaction and corporate\nprofitability. <\/p>\n\n\n\n<p>Here are my three final thoughts today:<\/p>\n\n\n\n<p>First, now more than ever we need to stay focused on the\ncustomer. By watching our customers and understanding their issues and\npreferences we can create solutions for their unmet needs.<\/p>\n\n\n\n<p>Second, the organization needs to stay nimble. Invert the\ncorporate pyramid and put the customer on top. Quickly and efficiently bringing\nthose solutions to market will create sustainable advantage. <\/p>\n\n\n\n<p>Third, the leadership team needs to be diverse. As the rate of change in the world continues to accelerate, an organization needs to be broad in its thinking. A leadership team with broad skills and broad life experiences brings the diversity of thought that provides the depth of thinking required today.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>The Importance of Leadership Talent Bench Strength in Business Model Renewal<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/6-John-Malanowski-214x300.jpg\" alt=\"John Malanowski\nExpert in leadership talent bench strength in business model renewal\" class=\"wp-image-448\" width=\"161\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/6-John-Malanowski-214x300.jpg 214w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/6-John-Malanowski.jpg 548w\" sizes=\"auto, (max-width: 161px) 100vw, 161px\" \/><\/figure><\/div>\n\n\n\n<p><strong><a href=\"https:\/\/www.linkedin.com\/in\/johnmalanowski\/\">John Malanowsk<\/a><\/strong>i, Human Resources Officer Virence<\/p>\n\n\n\n<p>Transactional leaders maintain the status quo and\ndon\u2019t easily recognize the competitive threats and external factors that can\nquickly erode a business model. Transactional leaders work well where an\norganization has an \u201coperate-for-cash\u201d or low-growth business model. <\/p>\n\n\n\n<p>Transformational leaders, on the other hand, act\nwith speed in separating those business issues that are beyond their control\nfrom those that they can do something about. Transformational leaders then\ndrive change by visible leadership. People emulate their leaders. Successful\ntransformations are built around relentless focus on a few broad strategies,\nthe right organization structure, top talent, and engaging front-line leaders\nin the need for change. Transformational leaders know how to pull each of these\nlevers through experience. Not moving as fast as you should, could cost\ncompetitiveness. <\/p>\n\n\n\n<p>[L]earning as a leader should never cease.\nGreat leaders seek out big problems as opportunities to continue to\ndifferentiate themselves and hone their leadership skills. The leader who\ncreates a compelling vision for change, and models the behavior that is critical\nfor success, will be a catalyst for change and have a followership that can\ntranscend organizations and generations. <\/p>\n\n\n\n<p>Don\u2019t hesitate to confront transitions head on. Change\nbrings opportunities. Be the change you want to see happen in your organization\nand lead from the front.<\/p>\n\n\n\n<p>Don\u2019t hesitate to confront transitions head on. Change brings opportunities. Be the change you want to see happen in your organization and lead from the front.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cracking the Real-World Code for Linking Strategy with Implementation<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/7-Scott-Lingren-268x300.jpg\" alt=\"Scott Lingren\n Expert in linking strategy and implementation\" class=\"wp-image-449\" width=\"201\" height=\"225\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/7-Scott-Lingren-268x300.jpg 268w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/7-Scott-Lingren-768x860.jpg 768w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/7-Scott-Lingren-914x1024.jpg 914w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/7-Scott-Lingren.jpg 1101w\" sizes=\"auto, (max-width: 201px) 100vw, 201px\" \/><\/figure><\/div>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/scottlingren\/\"><strong>Scott Lingren,<\/strong><\/a> Schunk Xycarb Technology<\/p>\n\n\n\n<p>I would not underestimate the commitment and investment\nneeded by everyone in senior leadership and management to make the execution of\na strategy successful. The preparation and rollout workload are on top of the\nregular challenges of the job and often occurs at times that seem the least\nconvenient.<\/p>\n\n\n\n<p>Carefully evaluate the challenges and reasons for failure. Acknowledge upfront that these things hit every leadership team in every industry no matter how good the strategies and the teams implementing them are. Work through details of how you, your teams, and your partners must address each of the fail points in a consistent manner, with the goal of either neutralizing each problem or turning it to your advantage. Be ready for this. Get your teams ready for this. Surprise is the enemy; take the time to anticipate problems so you can get out in front of them.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Orchestrating Business Model Renewal through Effective Organizational Change Initiatives<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/8-Joan-Finley-300x298.jpg\" alt=\"Joan Finley, Ph.D., PMP\nExpert in orchestrating business model renewal through organizational change\" class=\"wp-image-450\" width=\"225\" height=\"224\" srcset=\"https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/8-Joan-Finley-300x298.jpg 300w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/8-Joan-Finley-150x150.jpg 150w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/8-Joan-Finley-302x300.jpg 302w, https:\/\/lindagorchels.com\/blogs\/wp-content\/uploads\/2019\/04\/8-Joan-Finley.jpg 645w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure><\/div>\n\n\n\n<p><strong><a href=\"https:\/\/www.linkedin.com\/in\/joanfinley\/\">Joan Finley,<\/a><\/strong> Ph.D., Enterprise Transformation and Governance Leader, AbbVie<\/p>\n\n\n\n<p>Change\nagents are critical to engaging the people who are involved in the changes that\nleaders and stakeholders are driving forward. They are the opinion leaders (who\nproactively engage those people facilitating the new paradigms) and the <em>human bridge<\/em> from the past to the\nfuture. As bridge-builders, change agents must determine what needs to be in\nplace for successful and sustainable change to occur. They become the support\nsystem\u2014the safety net\u2014for those in the organization as they go from denial, to\nexploration, to acceptance, to inspiration and being drivers of change. They\nare the underpinnings of any successful change as they inspire collaboration\nand camaraderie through social connectedness.<\/p>\n\n\n\n<p>For change to occur effectively and in a timely manner, it\nis imperative to acknowledge both the leaders and the workforce. Application of\npositive change management techniques can drive innovation and change in a\nsustainable manner. I also advise that executives be patient with the workforce\nand model the change they wish to see.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Forget &#8220;business as usual.&#8221; Don&#8217;t believe everything you read about &#8220;best practices.&#8221; There is no &#8220;magic bullet.&#8221; When your market changes, you have to change your strategy&#8211;and maybe even your business model&#8211;to survive and thrive. Prepare for sustaining growth, transformative&hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mo_disable_npp":"","_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[16],"tags":[23,22],"class_list":["post-482","post","type-post","status-publish","format-standard","hentry","category-hodgepodge","tag-business-model-advice","tag-business-model-renewal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Model Advice from 8 Experts - Linda Gorchels blogs<\/title>\n<meta name=\"description\" content=\"Eight experts provide advice from very different perspectives on business model design and structure. 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